Top FAQs
- I don't remember my password. Help!
- Will RetailGenius.com pick up the item I want to return/replace?
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- Can I change my delivery address after I place an order?
- Can I return or replace products?
- How can I check my order status?
- Can I open and check the contents of my package before accepting delivery?
- Is it possible to buy and collect my product immediately?
- How long does it take to process an order?
- Can RetailGenius.com use my account without my knowledge?
- Can I cancel my order anytime before delivery?
- When can I expect refund for my returned item?
- How do I know if my order is confirmed?
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