Your satisfaction matters the most to us!
Easy Cancellatoin

Easy Cancellations

– Hassle-free cancellation of your order
7 Days Easy Returns

7 Days Easy Returns

– If not satisfied with item quality, size or delivery
100% Payment Protection

100% Payment Protection

– Not satisfied with your purchase?
– Facing an issue with your item?
– Get 100% payment protection on your purchases.

What guarantees do I get from buyer protection?

Full Refund if you don't receive your order

You will get a full refund if your order is not full filled by the seller. If your item is significantly different from the seller's product description, you can return it and get a full refund

Domestic Returns

Products which fall under this return policy can be returned domestically, as long as they are unused and in the original packaging.

Guaranteed Genuine

If a product that falls under this guarantee is found to be counterfeit, you will get a full refund

How does buyer protection work?

What does it cover?

The program is only applicable to online purchases (Does not apply to cash on delivery)

Contact the Seller

If your order hasn't arrived within the promised time, or isn't as described. Please contact the seller

Make a dispute to make a refund

If you were unable to resolve the problem with the seller, you can submit a refund request to

Not happy with your purchase? RetailGenius Buyer Protection guarantees 100% Payment Protection if there is an issue with item quality, size or delivery


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